FAQ
Frequently asked questions
Straight answers about what the software does, what it doesn't do, and how licensing works. For anything else, email us — see the contact page.
Is SophieSMC built for MetaTrader 5?
Yes. SophieSMC One is an MQL5 indicator and SophieSMC X is an MQL5 Expert Advisor (EA). Both run inside MetaTrader 5.
Does the Scanner trade by itself?
No. SophieSMC One is an indicator and visual trading tool — it analyzes market structure and displays trade plans (entry, stop loss, take profit, RR) on the chart. It never places orders. Execution is the job of SophieSMC X.
Does SophieSMC X work without the Scanner?
No. X is a pure execution receiver: it cannot generate signals of its own. It reads the trade plan published by the Scanner's chart labels and executes only that plan, then manages the position (partials, trailing, break-even). Without the Scanner's plan, X only manages existing positions — it will not open trades.
What does the Scanner detect?
Fair value gaps (FVG) with strict 3-candle imbalance logic, inverse FVGs from failed-box break → retest → rejection, order blocks, BOS / CHoCH structure, liquidity sweeps (BSL/SSL zones), and consolidation. It also provides breakout watch and coaching notes — breakout trade setups are off by default. Trade plans require a quality score of at least 60/100 and reject RR below 0.70.
Which symbols can I use it on?
The software analyzes whatever chart it is attached to — it runs on a single chart symbol by design. Many traders use it on XAUUSD. Note: the indicator contains no gold-specific logic; its pip and spread handling is generic across symbols and brokers.
Does it have a news filter or economic-calendar integration?
No. The software has no news filter, economic-calendar awareness, or session filter. Trade around high-impact news using your own judgment.
Is there artificial intelligence in the product?
No. Labels like 'AI structure signals' and the on-chart coach refer to internal heuristic rules and rotating coaching phrases — there is no LLM, no machine learning model, and no external AI service involved.
Is there a trial?
Yes — the 7-Day Trial product ($4.99 CAD) gives full access to SophieSMC One for 7 days. Per our store terms, the trial starts on first chart attach, is MT5-account-linked, and does not reset by re-attaching. The Journal subscription is not included in the trial.
What does one license cover?
Each purchase is a limited, non-transferable license — one license covers up to 3 MT5 activations (for example live, demo, and a VPS), which you can manage and free up from your account. You may not resell, share, or reverse-engineer the software.
Can I backtest it?
The Scanner contains Strategy Tester code paths, but we document no verified backtest performance — treat any backtest result as unverified. A forward test of the live software is the reference for real behavior; contact support for its current status.
What is your refund policy?
Digital products are generally final once access, delivery, or download has been provided. Refund requests are reviewed only for duplicate charges, failed delivery, or unresolvable major technical issues. Refunds are never given for change of mind, trading losses, unmet profit expectations, or not reading the product description. Contact support@sophiesmcscanner.ca to request a review.
Does SophieSMC guarantee profits?
No. SophieSMC is an analytical and trade-management tool, not financial advice. Trading involves substantial risk of loss, and past performance — of any trader, system, or backtest — does not guarantee future results. Never trade with money you cannot afford to lose.
Still have a question? Contact support.